Returns & Exchanges

At GIORNI, we want you to be completely satisfied with your purchase. If your selection isn't quite right, you can return or exchange any unworn item within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

  • 3.
    Ship Your Items

    Affix the prepaid shipping label provided in your portal confirmation and drop the package off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.